» ADOPTIONS COORDINATOR/COUNSELLOR

The adoption coordinator position is great for someone who has reasonable email  access throughout the day and time to field the many inquiries they are likely to receive.  You want someone who would not feel compelled to use rigid rules for adoptions but  instead would use general guidelines as set by the board of directors and is comfortable  communicating with potential adopters to support the adoption process. This is another  position that requires considerable tact, sensitivity and thoughtfulness. This post is a  good fit for someone who is a “people person” and understands that customer service is  critical to adoption success. The adoptions coordinator will be required to read through and review multiple .pdf applications and select the top applications to send to the foster provider. The foster provider may need advice/assistance with the application and answering questions. 
REQUIREMENTS
Minimum 10 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Training and team assistance provided


» FOSTER COORDINATOR/COUNSELLOR

This position requires someone with a lot of patience and good people skills. The foster  coordinator needs to give prospective foster providers a clear list of what the group will  provide and what the foster provider will be responsible for when caring for animals.  Importantly, this person needs to be constantly accessible via email and phone to  respond to foster providers' questions in a timely manner. Additionally, the foster  coordinator will coordinate returns and find a new foster home for pets when necessary.  This post might also start a continuing education program designed to keep foster  providers learning and engaged. It is essential to build good relationships with foster  providers to keep them happy and willing to continue fostering! It is also a good idea to  have this person implement a support network (such as a lists or a group on social  media) that enables foster providers to connect with each other. 
REQUIREMENTS
Minimum 10 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Training and team assistance provided 



» VOLUNTEER COORDINATOR 

It is a good idea to have a volunteer coordinator on board to manage the various volunteer needs throughout the organization. This person will take all the volunteer  inquiries and direct them to the appropriate staff member, as well as handle volunteer  orientation and training sessions. This person should be comfortable using social media  and other methods to actively recruit volunteers when needed. Because the volunteer  coordinator is also responsible for troubleshooting volunteer issues and potentially  terminating volunteers who do not work out, choose someone who is just as  comfortable having difficult conversations as she is engaging and motivating volunteers.  It is also important for the volunteer coordinator to have a general idea of the needs  within each area of the organization so she can create or modify shifts when there is an  imbalance. For example, if one facility has 50 volunteers to fill 14 shifts, but another  location has only 10, the volunteer coordinator can request that some people move to  the second location. Because this person will have contact information for all volunteers  in the group, she will be a good resource when other immediate needs arise, such as  when an animal needs transport to a new home or to the veterinarian. This is also the  go-to person when an outside group, such as a local school or business, wants to volunteer for a day. 
REQUIREMENTS
Minimum 5 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Training and team assistance provided


» STORAGE LOCKERS, SUPPLIES & INVENTORY
 
Volunteers who are primary key holders for storage lockers. All Calgary, Edmonton and Cranbrook lockers are inventoried regularly and the inventory list is maintained on a central spreadsheet. Volunteers must be able to meet fosters/adopters to provide  necessary supplies if in stock and help prepare supplies for transport intakes including counting and measuring crates/kennels required for the size of the dogs incoming.  Volunteers will be required to attend the storage facility and kennel/crate storage locations to perform regular maintenance and organization.Volunteers will need to be available for pick-up or delivery of supply donations as they  come in at different points throughout the city they are assigned. Volunteers are also encouraged to source supplies or form/maintain relationships with vendors who will donate supplies.
REQUIREMENTS
Minimum 5 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Reliable vehicle and ability to lift 50+ pounds
Training and team assistance provided


» MEDICAL COORDINATOR 

This person is responsible for scheduling veterinarian appointments and working as a liaison between the rescue group and any veterinarians the organization works with. It is  confusing and wasteful to allow everyone from the rescue to contact the veterinarian  when an animal has a medical issue. It will make everyone’s life easier if only one or  two people from a rescue group are allowed to approve veterinarian appointments.  Putting approved veterinarian services in writing and faxing/emailing the authorization to  the veterinarian and the foster/adopter before an appointment can reduce confusion and make the experience  better for foster providers and veterinarians. Many veterinarians appreciate the clarity  this process provides and it can also make it easier to cross-reference invoices with  billing statements down the line. The only caution is that the medical coordinator should  have constant access to email and phone, otherwise there may be problems scheduling  and approving emergency appointments. Because medical situations can be  unexpected and urgent, it is crucial to identify someone as the back-up for this position.  The medical coordinator should have a general knowledge of common animal health  problems so he can readily determine when it is necessary for an animal to see the  veterinarian. This person should also establish protocols for certain situations. For  example, if there is an emergency and a foster parent takes his foster animal to the  veterinarian without getting prior approval from the medical coordinator, who would be  responsible for the bill? This volunteer will also be responsible for ensuring we get reports/medical records and invoices, properly filing said paperwork and ensuring vet care is completed.   
REQUIREMENTS
Minimum 10 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Training and team assistance provided
Preference given to those with veterinary/medical experience.


» FUNDRAISING EVENTS COORDINATOR 

A fundraising team is necessary to help offset the organization’s expenses. Tasked with  leading your rescue’s fundraising efforts, the individual in this position should have  experience in event planning and should organize several different types of events  throughout the year. 
REQUIREMENTS
Minimum 5 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Training and team assistance provided


» SOCIAL MEDIA 

Volunteers maintain, update and moderate Facebook, Instagram, Twitter and other platforms as they are created. Volunteers should be able to create posts, tag appropriately and share.
REQUIREMENTS
Minimum 5 hours per week
Desktop or Laptop with reliable internet, Gmail, Google Drive
Smartphone with WhatsApp
Training and team assistance provided
Preference given to those with Graphic design experience